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SUMMARY:
Lin Engineering is the industry leader in stepper motor manufacturing. With over 50 years of motor design and development combined with a culture of continuous improvement, we’re constantly innovating and pushing motor performance to new heights. We are seeking an Applications Engineer that will be on the front lines of customer interaction working to develop solutions to a myriad of issues. In this role, you will be the voice of the customer. If you feel excited by this opportunity, please apply today!.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.
• Lin Engineering products
• Competitive products
• Product integration
• Address customer questions in a comprehensive manner to ensure customer satisfaction
• Creatively analyze complex, vague and difficult customer problems
• Clearly articulate product value and business benefits
• Assist in identifying customer needs and requirements to better qualify potential prospects for Lin Engineering
• Review and analyze customer requirements through drawings, plans or other information to develop and prepare a detailed proposal which describes: type of product needed, price, and delivery terms
• Participate in or lead problem solving team for product specific problems and development opportunities
• Travel to customer sites
• Travel to exhibitions and support product demonstrations
• Prepare documentation and proposal packages as required by customers
• Assist with production of product brochures, applications reports and technical manuals
• Communicate with other departments as necessary to provide timely responses to customer inquiries and complaints
• Perform failure analysis on assigned RMA’s
• Perform other duties as assigned
GENERAL REQUIREMENTS:
• Meets or exceeds performance factors indicated on Performance Appraisal form. Demonstrates and abides by the Company Core Values and operating principles.
• Supports Lean implementation using such lean methods including but not limited to: Process Mapping, Visual Management, Workplace Layout, Standard Work and How to Reduce 7 Wastes.
• Establishes and maintains effective channels of communications with managers, co workers, affiliates, vendors, and all other business contacts.
• Uses equipment and materials in a safe and acceptable manner, follows established safety procedures, uses appropriate safeguards, and observes common sense rules of safety in all on the job activities.
• Conducts self in a manner reflecting credit on Lin Engineering and encourages others to do the same.
• Must be organized, creative, independent and self motivated, enthusiastic, dependable, detail oriented, flexible in scheduling and prioritization, and driven by excellence.
• Must be able to adjust tasks and focus with poise, and in accordance with changing deadlines and priorities.
• Must possess proficient written and verbal communication skills, including accurate grammar and business correspondence knowledge.
• Thorough knowledge of clerical and administrative practices and skilled in customer service. •Must present a neat, professional appearance.
• A good sense of humor and belief in working as a cohesive team.
DELIVERABLES
• Generate Design Wins (Quantity)
• Generate Design Wins ($ Value)
• Professional Applications Assistance
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
• Bachelor’s degree (B. S.) in Mechanical Engineering from four-year college or university is preferred; or one to two years related experience and/or training; or equivalent combination of education and experience.
COMPUTER SKILLS:
• Proficient with MS Office including Outlook, Word and Excel.
• Highly proficient in Syteline
LANGUAGE SKILLS:
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS:
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.
REASONING ABILITY:
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.
GENERAL JOB PERFORMANCE STANDARDS:
Employees must meet the following general job performance standards:
• Knowledge Of Work – Posses and utilizes knowledge of the job which is essential to perform the specific func-tions and related work.
• Quantity Of Work – Accomplishes an appropriate volume of satisfactory work under normal conditions. Ability to produce results.
• Quality Of Work – Consistently demonstrates accuracy, thoroughness, neatness and dependability to produce work within acceptable standards.
• Timeliness – Completes assignments on or ahead of schedule.
• Ability To Learn New Duties – Interprets, learns and responds to instructions for new situations, procedures or methods.
• Teamwork – Places goals of Lin Engineering foremost when interacting with others at all levels. Builds an environment that fosters teamwork and enhanced task accomplishment through positive and supportive cooperation.
• Communications – Demonstrates relevance and clarity of written and oral expression. Expresses ideas clearly and demonstrates effective listening skills. Effective in exchanging ideas and information. Applies to communications with both co-workers and customers.
• Job Commitment – Shows initiative in willingly accepting responsibility. Performs expected and unexpected tasks, demonstrates tenacity in completing tasks. Willingly exerts extra effort when necessary to get the job done without being directed to do so.
• Attendance & Punctuality – Shows daily ability to be at work at scheduled time, including being prepared to work on time after breaks, meal periods and other authorized absences from work.
• Decision Making & Judgment – Gathers relevant data, sets clear objectives, evaluates alternatives, makes timely decisions and commits to courses of action. Uses sound judgment: does not act impulsively in reaching decisions.
Act now and join our team! To apply, please send your resume and cover letter to hr@linengineering.com.
* Please include salary requirements in cover letter.
p.s. We run background checks (including drug testing) and take them seriously. It is standard procedure and we just don’t want to surprise you!
Lin Engineering is an affirmative action/equal opportunity employer. We do not discriminate based on race, gender, veteran status, disability or other protected status. Our commitment to a diverse workforce is demonstrated through all aspects of our hiring and employment practices.
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Other Career Opportunities at Lin Engineering
Last Updated 12/16/2015
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